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Terms of Service

Last updated: 10 November 2026

1. About these terms

These terms apply to all services provided by me, the service provider named below, to you, the client. If we sign a separate written agreement, that agreement takes priority over these terms where the two differ.

2. Services

I provide:

• UI/UX design: interfaces, design systems, user journeys, wireframes and interactive prototypes;
• website development in Webflow and Framer, built from approved designs;
• website maintenance and hosting support: hosting, domain, DNS and SSL setup and management, uptime monitoring, content updates and technical fixes;
• ongoing UI/UX support on a monthly basis.

The exact scope, deliverables, timeline and price of each engagement are set out in a written quote, which you accept before work begins.

3. Prices and payment

• Prices on this website are in US dollars (USD) and are for reference. The final price is the one in your accepted quote.
• Invoices are issued in Georgian lari (GEL) or euro (EUR). Amounts are converted from USD at the official National Bank of Georgia exchange rate on the invoice date.
• Projects are paid 100% in advance. Work begins once I receive the payment.
• Monthly support is paid 100% in advance at the start of each monthly period.
• Payment is made by bank transfer (IBAN) to my business bank account in Georgia, against an invoice. Each party pays its own bank’s fees.

4. Revisions

Each project includes up to five (5) rounds of revisions to the agreed deliverables. Further rounds, and any work outside the agreed scope, are quoted and invoiced separately after your approval.

5. Timelines and your responsibilities

I deliver within the timeline in the quote. To make that possible, you provide content, feedback, approvals and the access I need in good time. If any of these are delayed, the timeline moves by the same amount.

6. Monthly support

• The tasks and number of hours included each month are agreed in advance. Unused hours don’t carry over to the next month unless we agree otherwise in writing.
• Either party can cancel monthly support with 30 days’ written notice. Email counts as written notice. Support continues until the end of the notice period.
• Hosting, domain and other third-party services (for example Webflow, Framer or Cloudflare) are subject to those providers’ own terms. Their fees are paid by the client directly, or re-invoiced at cost if we agree so. I am not responsible for outages or changes caused by these providers.

7. Cancellation and refunds

• If you cancel a project before work has started, I refund the prepayment in full.
• If you cancel after work has started, I keep the fee for work completed up to the cancellation date and refund the rest.
• If I can’t complete a project for reasons on my side, I refund the fee for any undelivered work.
• Refunds are made by bank transfer within 14 days, in the currency of the original payment.

8. Intellectual property

Once a project is paid in full, you own the rights to the final deliverables created for you. I keep the rights to my pre-existing materials, tools and general know-how, and to any options you didn’t choose. Third-party assets, such as fonts, stock images and plugins, remain subject to their own licences.

I only show client work in my portfolio with your written permission.

9. Confidentiality

I keep confidential any non-public information you share with me, during our work and after it ends. I’m happy to sign your non-disclosure agreement (NDA) on request.

10. Liability

I deliver the services with professional care. My total liability for any engagement is limited to the amount you paid for it. I am not liable for indirect or consequential losses, such as lost profit or lost data. Nothing in these terms limits liability where the law does not allow it to be limited.

11. Governing law and disputes

These terms are governed by the laws of Georgia. We will first try to settle any dispute through good-faith negotiation. If that fails, the dispute goes to the competent courts of Georgia.

12. Changes

I may update these terms from time to time. The version on this page on the date you accept a quote applies to that engagement.

13. Contact

Questions about these terms: [email protected].